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FAQ's

All of your most popular questions, answered. If we missed one, or you have further questions, please contact us here.

 

Orders received after Dec 13th are not guaranteed for holiday delivery

Our dedicated shipping team located on-site here in Colorado processes orders Monday through Friday (excluding holidays). Please allow 24 hours to receive and process your order. Delays may occur during holidays and busy seasons. Estimated shipping time is 2-3 business days from ship date, pending your location.

2-3 business days from ship date, pending your location.

 

Please note:

 

  • FedEx shipping is free when you spend $50 or more on orders within the United States.
  • Orders under $50 will ship with flat rate shipping of $11.50 to all 50 states.
  • We do not ship to Puerto Rico at this time.
  • We cannot ship to PO boxes.
  • FedEx delivers on weekends.

Apricō is not responsible for lost or delayed packages. If your order is lost or delayed, please contact the shipping carrier using the tracking number on your invoice.

United States only at this time
Please visit Apricō Collaborator or email [email protected] to learn more about our ambassador program.
Please contact [email protected] to apply for a wholesale retailer account. All accounts are reviewed thoroughly to determine if your practice/business meets our channel requirements. It may take up to five (5) business days from the date you submit ALL requested information to determine if your practice or business meets our professional account requirements. Please note that you may be contacted for additional information.

A nano-emulsion is a great way to use science to make poorly soluble materials into tiny droplets that are rapidly adsorbed into the body.

Absorption of our products begins as soon as they hit your mouth, allowing for rapid and complete absorption of the liposomal formulas into the bloodstream before being altered by the harsh processes of the digestive system.

With systemic absorption starting in the mouth, greater cellular and tissue uptake is achieved, improving distribution of compounds into the tissues and cells.

For our nanoemulsions, we utilize the same technology and processes for tight particle size controls used by many pharmaceutical companies to ensure consistency of this higher bioavailability.

While our products are not certified organic, we source whenever possible from farmers or vendors that adhere to organic growing methods.

Our products do not contain either; we run third party lab testing for all of our products to ensure the absence of pesticides, herbicides, solvents, and heavy metals.

All of our liquid drops, shots, sachets and capsules are sugar-free.

A gummy wouldn’t be a gummy without a tiny bit of sugar! Our gummies are made with low amounts of organic cane sugar, so they taste great!

We test according to the European food allergy panel, which is the most extensive allergen panel available. We currently test for almond, Brazil nut, buckwheat, cashew, celery, coconut, crustacean, eggs, gluten, hazelnut, lupin, macadamia, mustard, peanut, pecan pistachio, sesame seed, soy, and sulfites.  We do not test for corn, walnuts, or dairy. 

Products with “Tested Allergen Free” have been analyzed for the protein content in these allergens.

Store at room temperature, once opened use within 60 days.

Shelf life for our products ranges from 12 to 24 months from the date of manufacture. Most of our products list the expiration date on the label, however those that are not yet updated will list the manufacture date. Please contact our Customer Experience team at [email protected] or via phone at 888-221-WELL (9355) for more information on a specific product.

Dosage will vary for each product and for every individual.  All general dosing information is listed on the product label or can be found on each product page on the website. Please contact your healthcare practitioner if you have individual or in-depth dosing questions. We cannot provide medical advice.

We recommend taking no more than 2 mL of liquid at a time to allow for more complete absorption in the mouth. Wait 2-3 minutes between each 2 mL dose.

We recommend taking no more than one gummy in a single serving.

While our products are designed for oral use as a dietary supplement, we are not aware of any adverse effects of using our products topically.

Unfortunately, as manufacturers of the products we do not have the medical qualifications to answer that question. Please consult with a practitioner about this concern before consuming our products. To locate practitioners that purchase our products and will have more familiarity, please contact our Customer Experience team and they may be able to help you find a practitioner in your area.

If for some reason your Apricō order didn’t meet your expectations, we will gladly accept your return within 30 days of receipt. 

Return Policy Disclaimer

Apricō reserves the right to revise, modify or change this Return Policy at any time upon reasonable notice, and may decide not to make a refund to any person it believes is abusing this Return Policy. Any revision, modification or change to the Return Policy will be binding and effective immediately after posting on Apricō’s website (www.aprico.life). You, (the customer) agree to periodically review our website, particularly the Return Policy, to see if any revisions to the Policy have been made.

Claims

Damaged goods or incorrect shipments should be reported to [email protected] within 10 days of receipt of the package. We will make every effort to remedy the situation as quickly as possible. Pictures of the damaged goods, manufacturing codes located on the back of the bottle, shipping box(es), shipping label, and order number will be required to process your request.

Please reach out to [email protected] with your original invoice to begin the return process. If available, please also send the tracking number of your shipment to [email protected] so we can validate your return as fast as possible. Not providing a tracking number may result in delay of your refund. We will refund your purchase via your original payment method once the approved return has arrived at the Apricō facility: 1960 Cherry St, Louisville, CO 80027. If you have any questions regarding our consumer return policy, please contact our Customer Experience team at [email protected] or via phone at 888-221-WELL (9355).

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